Grindwear Privacy Policy

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal details (name, email address, phone number, billing/shipping address).
• Payment details (processed securely through Payfast — Grindwear does not store your card information).
• Account information (if you create a Grindwear account).
• Order history and customer preferences.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate order updates and customer service messages.
• Send promotional emails, offers, and marketing content (you may opt out at any time).
• Improve our website, services, and customer experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We may share your information with:

• Payment processors (Payfast) for secure transactions.
• Courier partners to deliver your order.
• Third-party service providers who assist with marketing, hosting, or website operations.
• Legal authorities if required by law.

We do not sell your personal information to unrelated third parties.

4. Data Security

• All customer data is protected through secure servers, encryption, and firewalls.
• Payments are processed via Payfast’s secure system.
• Grindwear will not request your card details via email, phone, or WhatsApp.

5. Cookies & Tracking

• Our website may use cookies to enhance user experience, track traffic, and improve services.
• Customers can adjust browser settings to disable cookies, but some site features may not work properly.

6. Your Rights

As a customer, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

7. Governing Law

This Privacy Policy is governed by South African law.

8. Contact Us

For any privacy concerns, questions, or requests, please contact us at:
support@grindwearafrica.com